Our Patient Bill of Rights

  • People have the right to health care that is accessible and meets professional standards.
  • Patients have the right to courteous and individualized health care that is equitable, humane, and given without discrimination as to race, color, creed, sex, national origin, source of payment, or ethical or political beliefs.
  • Patients have the right to information about their diagnosis, prognosis, and treatment – including alternatives to care and risks involved – in terms they and their families can readily understand, so that they can give their informed consent.
  • Patients have the legal right to informed participation in all decisions concerning their health care.
  • Patients have the right to information about the qualifications, names, and titles of personnel responsible for providing their health care.
  • Patients have the right to refuse observation by those not directly involved in their care.
  • Patients have the right to privacy during interview, examination, and treatment.
  • Patients have the right to refuse treatments, medications, or participation in research and experimentation, without punitive action being taken against them.
  • Patients have the right to coordination and continuity of health care.
  • Patients have the right to appropriate instruction or education from health care personnel so that they can achieve an optimal level of wellness and an understanding of their basic health needs.
  • Patients have the right to confidentiality of all records (except as otherwise provided for by law or third-party payer contracts) and all communications, written or oral, between patients and health care providers.
  • Patients have the right to access all health records pertaining to them, the right to challenge and to have their records corrected for accuracy, and the right to transfer of all such records in the case of continuing care.
  • Patients have the right to information on the charges for services, including the right to challenge these. Above all, patients have the right to be fully informed as to all their rights in all health care settings.